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Razorpay Terms & Conditions

Bridge From Home

Terms and Conditions

Last updated on November 16, 2022

Introduction and Terms of Use

These 

TERMS AND CONDITIONS (“T&Cs”)

 govern the provision of Services (defined hereinafter) available on the website/ payment page. These T&Cs include, and incorporate by this reference, the policies and guidelines referenced below. Company (defined hereinafter) reserves the right to change or revise these T&Cs at any time by posting any changes or a revised T&Cs on the website/ payment page and shall be effective immediately, unless stated otherwise.The use of the website/ payment page following the posting any such changes or of revised T&Cs will constitute the acceptance of any such changes or revisions. Company encourages the user/ you to review these T&Cs in order to understand the terms and conditions governing the use of the website/ payment page. These T&Cs do not alter in anyway the terms or conditions of any other written agreement that the Customer (defined hereinafter) may have with Company for other products or services.

Definitions

In these conditions the following words shall have the meanings shown:

 

  • “Company”

     means Bridge From Home with its registered office at 305 Samir Complex CG Road, , Ahmedabad Gujarat, Pin-380009 and website at https://tnc.razorpay.com/tnc/KdUoWdB9CIj79E and/ or one of its associate or subsidiary companies as the case may be. The nature of business of this company is declared as belonging to Event planning services within Services. Description of business is as follows : My business is used for ecommerce online plateform

  • “Contract”

     means the contract concluded by the Company and Customer for the provision of Services either as specified in the Company’s pertinent invoice or as otherwise contemplated therein, whether expressly or impliedly, including by actual acceptance of the Services by Customer and/or by any payment therefor, whereby it is expressly agreed that the conclusion of which shall be deemed to constitute full consent to performing all transactions contemplated thereby on the sole and exclusive basis of these T&Cs, unless otherwise confirmed in writing by the Company.

  • “Customer”

     means any person, firm, or company availing Services from the Company under the Contract.

  • “Services”

     means the services to be provided by the Company to the Customer under the Contract.

General

These conditions shall be deemed to be incorporated in all Contracts of the Company to provide Services and together with any special condition appearing on the face of the Company’s invoice. In the case of any inconsistency with any order, letter or form of Contract sent by the Customer to the Company or any other communication between the Customer and the Company whatever may be their respective dates, the provisions of these conditions shall prevail unless expressly varied in writing and signed by an authorized representative on behalf of the Company.

Any concession made by the Company to the Customer, unless expressly varied in writing and signed by an authorized representative on behalf of the Company, shall not affect the strict rights of the Company under the Contract. If, in any particular case, any of these conditions shall be held to be invalid or shall not apply to the Contract the other conditions shall continue in full force and effect.

Statement, description, information, warranty condition or recommendation contained in any Contract, catalogue, price list, advertisement or any communication or made verbally by any of the agents or employees of the Company shall not be construed to enlarge, vary or override in any way any of these T&Cs unless otherwise provided herein.

Services

The website/ payment page offers certain Services. By booking the Services through the website/ payment page, the Customer accepts the terms set forth in these T&Cs. The Company also has rights to all trademarks and logos and specific layouts of this website/ payment page, including calls to action, text placement, images and other information.

The Customer shall be responsible for paying any applicable taxes on booking any Services on the website/ payment page, unless otherwise mentioned expressly.

Buyer’s Responsibility

The Customer is solely responsible for satisfying itself that the data supplied by it to the Company, on which any information or recommendation(s) made by the Company is based, is correct and that any assumptions made by the Company to supplement such data are suitable for the Customer’s purposes. The Company accepts no responsibility of any nature whatsoever for information or advice it supplies or where any data supplied by the Customer is incorrect or where any assumption, which the Company has made, is unsuitable for the Customer’s purposes.

Fees

The fees payable for Services shall be as mentioned in the Contract or website/ payment page unless otherwise stated by the Company in writing.

Unless otherwise expressly stated in the Contract, the Company shall be entitled to be reimbursed by the Customer for all additional expenditures (including but not limited to any extra costs arising from or related to any delays in the completion of the Services stemming from the failure of the Customer to duly make available to the Company) reasonably and properly incurred in the performance of the Services.

Delivery

The Company shall determine the manner in which and the person by whom the Services will be carried out, taking into account, as far as is feasible, the reasonable requests expressed by the Customer.

The Company shall complete the Services with reasonable skill, care and diligence in accordance with the Contract.

The Customer hereby accepts that the time schedule allocated for the performance of the Services may be subject to change in case of amendment to the Contract and/or additional Services to be provided thereunder after conclusion of the Contract.

In case of any change of circumstances under which the Contract is to be performed which cannot be attributed to the Company, the Company may make any such amendments to the Contract as it deems necessary to adhere to the agreed quality standard and specifications. Any costs arising from or related to this change of circumstances will be fully borne by the Customer.

The Company may, at its discretion and, where possible, replace the person or persons charged with performing the Contract, if and in so far as the Company believes that such replacement would benefit the performance of the Contract.

The Customer has the right to notify the Company that it wishes to modify its requirements in relation to the Contract. Such modifications shall not enter into effect until the Company and the Customer have agreed on the consequences thereof such as to the Contract fee and the completion date of the Contract.

Refunds

In case, the Customer intends to cancel the booking for Services and request for refund, the Company shall initiate a process of refund of the money paid by the Customer towards booking of Services, if the Customer places the request for refund within 15 days of booking the Services, by writing to our customer care at cardpacker@gmail.com. It is further clarified that the Company shall not be required to make any refund in respect of any Services that it deems ineligible for a refund. If the request for refund is undisputed by the Company, the refund should reflect in the Customer’s bank account and/or the Customer’s store credit within 6-8 days/ such reasonable time (subject to the policies of the Customer’s bank in case of bank account/credit card refunds) from the date on which the Company initiates the refund.

Consequential Loss

The Company shall not be liable for any indirect, special or consequential losses (including, but not limited to loss of profit, revenue or other economic loss), costs, claims, liabilities or expenses of any nature whatsoever, whether arising out of any tortious act or omission or of any breach of Contract or statutory duty or duty of care or any misrepresentation or of any other causes whether or not known to the Company, and calculated by reference to profits, income, production or accruals or loss or accrual of such costs, loss or damage on a time basis or otherwise.

The aggregate liability of the Company (whether in contract, tort, negligence or breach of statutory duty or otherwise) to the Customer for any direct loss or damage shall be limited to the price of the specific Services availed under Contract only.

Warranty and Limitation of Liability

The Company, and any person put forward by the Company to perform the Services, shall not be liable if the Services provided or the results generated are not absolutely correct, nor does the Company, or any person put forward by the Company to perform the Services, warrant, either expressed or implied, that the performance by him will not infringe upon intellectual property rights of any third party.

The Company, nor any person put forward by the Company to perform the Services, shall not be responsible for any loss, destruction or damage of whatsoever nature (including injury or death) incurred by the Customer, its employees or third parties, except to the extent that the same can be shown to be due to gross negligence or wilful misconduct on the part of the Company or its agents or employees.

In case the Company is found to be liable, the Company’s liability shall in aggregate not exceed the price for the Services. In any event, the Company shall not be liable to the Customer for any consequential, indirect, special, incidental or exemplary damages of any nature whatsoever that may be suffered by the other party.

Force Majeure

The Company shall be entitled to delay or cancel the provision of Services if it is prevented from or hindered in or delayed in performing the Services through any circumstances beyond its control including but not limited to an Act of God, fire, flood, lightning, strikes, lock-outs, accidents, war, revolution, acts of terrorism, riots.

General

These T&Cs shall be binding upon and inure to the benefit of the respective successors and assigns of each of the parties hereto, but shall not be assigned or otherwise transferred, in whole or in part, by Customer without the prior written consent of the Company.

No waiver of any right under these T&Cs shall be deemed effective unless the same is set forth in writing signed by the Company. No waiver of any breach of these T&Cs will be treated as a waiver of any subsequent breach of these T&Cs.

Unless otherwise agreed between the parties, the Customer and Company agree that any Services performed pursuant to these T&Cs shall be deemed to have been made and executed in Gujarat and that this contract and any disputes hereunder shall be governed, interpreted and construed in accordance with the laws of India. Any dispute arising under these T&Cs shall be exclusively submitted to the court of competent jurisdiction in Gujarat.

In the event any provision of these T&Cs is declared invalid or unenforceable, the remaining provisions will continue to apply and will retain their validity and significance. In such case(s) the parties will, to the extent possible, replace in good faith the invalid and/or unenforceable provision(s) with valid provision(s) which legally and economically are the closest to the desired purpose and intent of such invalid and/or unenforceable provision(s).