Click here for Pairs 5th January 6.45 start
Click here for Lounge December 5
Click here for Central District 7, January 6th
(If you want new boards, please get in touch with Sarah or Liam)
We are running RealBridge pairs sessions every Monday evening at 6.45pm. Up to 24 boards - £1 each
RB Lounge is open all the time. No need to book your own private table. Up to 20 boards FREE to play - anytime! If you need new boards, please let either Sarah or Liam know and we shall change them
If you want to play in our RealBridge sessions then please follow instructions below.
If there are 2 of you playing in the same house, you must be in separate rooms. This is to stop the feedback from the speakers ruining your fun!
Instructions on how to Join the Game
- Please log in at least 10 minutes before the start of the match. Doors will be open at 6.15pm
- Type in your Full Name eg Mary Doll - NOT mary doll, or M Doll, or Mary, or Mary D, or MARY DOLL
- ID is your SBU membership number
- If you are colour blind, tick the UI Contrast box
- Click the Login box. This takes you to the lobby.
- Choose a seat, (eg click SIT E) fill up the tables from the top please.
- If you are having technical difficulties, you can get help by calling Sarah on 01674 676308
BEFORE YOU PLAY FOR THE 1ST TIME you MUST read below
1. Test you Camera and Microphone - click here
2. Devices Make sure you have a device which will work!
| Can Use |
Cannot Use |
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Windows laptop
Windows tablet
Windows desktop
MacBook or other Apple laptop
iPad (from 2015 or newer)
iMac or other Apple desktop
Chromebook
Android Tablet
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A Smart phone
Old iPads, older than 2015
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3. Browsers
4. How to update your Browser
In Chrome and Edge, you need to click the 3 little dots in the top right corner of the page.
Updates Chrome chrome://settings/help
Updates Edge edge://settings/help
6. Information for Mac Users
If you are using any of these
- MacBook or other Apple laptop
- iMac or other Apple desktop
and you have downloaded the latest version of the Mac operating system, Big Sur, you can now use Safari. As well as Chrome.
This message from RealBridge might help you solve sound or video issues with iPads and Macs
Audio and Videoa issues with iPads and Macs - this is new information (14th March 2022)
iPads with iOS 15
This is the advice that we first circulated in December 2021. Many iPad users have followed the advice, and now have no more problems.
The latest release of iOS – version 15 – causes problems when playing on RealBridge. The symptoms are:
- Loss of video and/or audio.
- Freezing, so that you can’t click anything.
The problem may occur at every table, or it may only occur against some opponents.
There is no need to suffer these problems – RealBridge have a solution which takes a few minutes to do. It will solve the problem permanently.
If you have iOS 15, please do follow RealBridge’s advice. Even if you are not having problems now, this will prevent you from having problems in the future.
If you have an iPad with iOS 15, and you have not already updated your iPad as recommended by RealBridge in December/January, there is a settings change that you should make.
RealBridge are very happy to talk you through the procedure. You can contact them on the number above. It will take only a few minutes.
If you are happy to make the changes yourself, please see:
For experienced users: https://realbridge.online/settings-change-ios-15.html
Step-by-step instructions, with pictures: https://realbridge.online/media-support-settings-change-ios-15-detailed.html
If you have an iPad with iOS 15, and you have already updated your iPad as recommended by RealBridge on or after 8 December, we also recommend that you upgrade to iOS 15.3.1. You do not need to make any other settings changes.
If you have made the changes but you are still having problems, please contact RealBridge, and they will help you to check your settings.
If you don’t know which version of iOS you have, see https://realbridge.online/media-support-settings-change-ios-15-detailed.html#check_ios_version , or contact RealBridge for help.
For all iPads with iOS 15, you should use Safari, not Google Chrome.
MacBooks and iMacs with Monterey or Safari 15
If you have a Mac that has been upgraded to macOS Monterey, and you use Safari, please see the instructions here:
https://realbridge.online/media-support-macos-monterey.html
If you have a Mac that has not been upgraded to macOS Monterey, but does have Safari 15, and you are experiencing freezing or loss of audio, also please see the instructions here:
https://realbridge.online/media-support-macos-monterey.html
For these issues, if your players have any difficulties or are unsure about the procedure, please ask them to contact support@realbridge.online for assistance. We are here to help, so please do get in touch.
Contacting RealBridge
If you have a problem during a session, please call us on the number below. We are happy to take your call, and we want people to contact us for help. Normal hours are 7am to 11pm UK, but for emergencies you can call outside these times.
For less urgent questions, please email us.
Our email address is: support@realbridge.online
Main number for contacting RealBridge (including immediate support issues):
+44 (0) 794 232 2209
Alternative number: +44 (0) 747 555 7651
Our email address is: support@realbridge.online . If you do not wish to get these emails, please reply to this email, asking us to remove you.
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