When a user enters information into a Form and clicks [Send], Bridgewebs will (optionally) send 2 structured emails. The emails will contain a line for each input field in the form.
- The first "Confirmation" "email" will go to the email entered into the email field.
- A second "Action" "email" will be sent to each of the emails entered at the bottom of the Form in Web Administration.
You should not reply directly to any email received this way.
PLEASE Note, the reason that you do not receive the email directly from the user is that they are produced by a bulk email service and not by the user's email. If Bridgewebs did try to simulate this, it is referred to as "Spoofing" and may be construed as SPAM as they do not originate from the true email and ultimately Bridgewebs would be blacklisted.
Equally the user does not get an email from you but again from Bridgewebs, this is to avoid releasing your true email to anyone who uses the contact form.
All such messages get logged and can be seen in Web Admin under the appropriate "News" item - {Submissions] Tab.
You have an option of deleting them.
In addition, you can send a spreadsheet of all the replies received by clicking [Form Replies] and this will be sent again to each of the contacts in the Form.
If you do not want to receive email, tick the "Do you want to use the Form just as a Message Board without sending emails?" in the Form setup.
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