Buchanan Bridge Club
Release 2.19r
RealBridge Help

New to RealBridge?
If this is your first time playing on RealBridge, carry out the RealBridge Camera and Microphone Test. Carry out this test a few days before you intend playing to allow time to resolve any problems.

Now read the RealBridge Player Guide. and all that follows below.

Payment
Click Pay Online in the Menu. You can pay anytime on the day of the event but registration for the event does not open until 30 minutes before start of play.
On the Payment page -

  • Click the Blue button to pay for yourself (£5.00).
  • Click the Red button if you wish to pay for yourself and your partner (£10.00).

Payment methods are Credit cardApplePay (only available using when Safari) and GooglePay. You will receive an email receipt of payment.
 

Visitors
If you are playing with a visitor, ensure that you have already completed a Visitor Request form on the main menu preferably the previous day. On the day of the event you will receive an email containing a link which you should send to your guest to enable them to enter the tournament . Advise your guest to read the RealBridge login instructions below.
A visitor can either pay for themselves by clicking Pay Online in the Menu or the member can pay for them.


Log into the Buchanan website

To log in, go to Members Only in the main menu using your email address and your Buchanan password. If you have not used this before, then you should set up your login on the website in advance: Go to Members Only in the menu and follow the instructions in the blue boxes.
Once you are logged in, proceed to RealBridge below.



Entry to RealBridge
Entry to the tournament will open 30 minutes before start of play. 
To enter the tournament, click the RealBridge Event link in the Calendar and then RealBridge Login for that tournament listed on the following page. 

When you log into RealBridge, please enter your full name as used in the club. e.g. John Smith

In ID Number enter your SBU Masterpoint Number. (Please ensure that this is correct, do not enter your BBO username and do not leave blank.)

You will now be in the Lobby. Look for your partner's name in the tables and sit opposite them by clicking on the seat.  Alternatively, if you are first to arrive you can choose your table and direction.
 

Alerting 
In RealBridge you alert your partner's bid according to the standard SBU guidelines. You do not self-alert as in BBO.
 

Problems
If you lose connection, return to the Calendar, click the relevant green RealBridge link and log into RealBridge again.
Running RealBridge is a considerable power drain on iPads. Keep the iPad connected to the charger.
If you use an iPad running under iOS 15, then read the advice from RealBridge here.


Device Compatibility 

If you experience problems connecting to RealBridge your device and/or browser may not be compatible.

Compatible Incompatible

Windows laptop
Windows tablet
Windows desktop
MacBook or other Apple laptop
iPad (from 2015 or newer)
iMac or other Apple desktop
Chromebook
Android tablet

Smartphone
Old iPads, older than 2015.


Browser Compatibility

Compatible Incompatible

Edge, Chrome, Firefox, Safari.

You cannot use the combination
of iPad and Chrome.

 Internet Explorer

 The old EDGE