Debits to your account:
Each time you play a game (either online or at the Club), an entry is debited to your account at the appropriate rate. This is linked to your account through your EBU number (or in cases where you do not have an EBU number, it will use your club local number).
If you book lessons or attend a club run seminar for which there is a charge, this will similarly be logged to your account at the agreed rate.
Credits to your account:
Payments made by you into your account, through any agreed method, will be credited to your account using the EBU number (or in cases where you do not have an EBU number, it will use your club local number).
Other credits that might appear include credits from the club for agreed items such as acting as a TD or a host.
The balance:
This is simply the amount you have paid in or been credited less any charges debited. You are asked to kindly keep your account in credit and to have sufficient funds available before registering or playing a club session.
Notifications:
If your account becomes ‘overdrawn’ you will receive an automatically generated email asking you to top-up your account.
You may also receive reminders if you balance falls below £8
Can I pay for others?
Yes, the new payment system will allow you to pay for others – how does this work?
If this is a permanent arrangement, please email statements@theyorkbridgeclub.com to advise of the name and EBU number of the person paying and the same details for the person being paid for. Please clearly advise that this is to be a permanent arrangement until otherwise notified.
A link will then be created so that the second person’s games will be paid by the first. Obviously, you can have an informal method to refund you partner in any way that you agree if you are pairing.
For one-off payments for partners, you will need to email statements@theyorkbridgeclub.com to advise the session and the names and EBU numbers of the players being paired. Please ensure it is clear which member is paying and that this is a one-off request.
Playing with Visitors
At the club, the visitor will be able to pay using the contactless terminal.
Online visitors will need to pre-register with sgregory@theyorkbridgeclub.com (as they do at present). This will allow us to set them up on the system and to establish whether they wish to pay through this system or through a pairing arrangement.
What happens if I don’t have enough money – can I still play?
All accounts should be kept in credit. However, we accept that occasionally things get missed and you may not have enough in your YBC bridge club account to pay the table money. You will still be able to play and your account will go into debit. The system will then issue an automatic reminder to top up your account.
How do I pay money into my club account?
- Bank Transfer: If you use online banking, you can credit directly to your account using the following bank details:
The York Bridge Club,
Barclays Bank,
Sort code: 20-99-56,
A/c no: 83438961
Reference YKnnnnnn - where nnnnnn is your 6 digit EBU number. We will be providing all members with a reminder of this number shortly. Note: If you have a 5 digit EBU number, please preface it with an additional zero (YK0nnnnn).
IMPORTANT: please use your unique YK six digit reference number on all payments into you YBC account to ensure funds are correctly attributed to you. This will also ensure that the application of funds are not delayed to your account owing to the Finance team having to contact you for further information. You should also use your EBU number as your ID number when accessing any real bridge sessions.
- Standing Order – details as (1)
- Using the contactless terminal when attending a club session. You can credit any amount to your account at this time. Again, you should use the reference YKnnnnnn.
- PAYPAL – details as per 1&2 above
- We are not intending to accept cash payments at the club.
If you wish to use cash, please arrange for a friend or partner to takes this and either make the deposit to your YBC account for you or use the ’paying for others’ (pairing) option above. They will need your EBU number to do this. If you have difficulties with this, please speak to Stuart Kay in confidence.
- We would prefer not to accept cheques. We hope that one of the alternative ways of paying (including ‘pairing’) will be suitable for you and that cheques will not therefore be required. If, however, your still have no alternative method for paying, please contact Stuart (skay@theyorkbridgeclub.com) in the first instance for a confidential chat to see what arrangements we can put in place to help you.
How can I see my account transactions?
You will have a personal login to your account via the Club’s webpages. From here you will be able to see transactions and to request emailed copies of your statement.
For those people who do not have access to the internet, we will print and post a copy of your statement on a monthly basis (or you can arrange to collect this when visiting the club).
What do I do if there is an error on my account?
There is a dedicated email address to deal with all queries related to the payment system. (statements@theyorkbridgeclub.com) Simply email you query and remember to include your reference so that we can easily find you details.
What system is being used and is my data secure?
We are using a system called BriAnMas which has been developed in conjunction with Richmond Bridge Club (one of the largest clubs in the country). It is now used by a growing number of clubs throughout the country. Minimal data is used by the system and all data is held in a GDPR compliant database securely on the cloud.
Does it matter where I play?
No:
We have selected a payment system that will allow for playing at the club and/or online in the same way. If you are playing online with the club on whatever system the session is running on (BBO/Real Bridge/Pianola) (including any online systems such as bridgeclublive that the club does not currently use), the payment mechanism will work in the same way and provide a seamless way of payment for you.
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